When Mike and Lisa Ward founded LanSource in 1994, they prioritized multiple service options, including both hourly support (On-Demand Service) as well as monthly support (Retainer Service).
However, the landscape of IT has changed significantly over the last few decades. Your network infrastructure requires round-the-clock attention.
To better serve our clients, LanSource has transitioned to a managed-services-only model. We believe that you need a Managed Service approach to IT to maintain peak operation of your network.
Our "all you can eat" approach to support allows you to have all your IT needs managed under a flat monthly rate, allowing you to focus on managing your company instead of worrying about day-to-day IT maintenance. Hiring us will give you the peace of mind you deserve.
When you contract for our Managed Retainer Services, we become your dedicated IT department, providing the full range of monitoring, maintenance, and support functions-a proactive approach that allows us to address potential issues before they become big problems. You can always count on LanSource to effectively manage and maintain your system twenty-four hours a day, seven days a week.
When you need managed IT services in the Dallas-Fort Worth area, please consider LanSource. Let us give you the peace of mind you deserve with your small business.
When you sign up with our managed services, here are some of the substantial benefits:
- Tailored Packages – We know that every businesses' needs are completely different from the next, so we offer 100% custom packages for any business size or budget.
- Predictable costs 24/7 – LanSource doesn't charge you more when your network is down or a server fails. Our flat-rate fee covers all of that whenever you need it done.
- Ramped up productivity – Never stress again about network failures, as our managed services include round-the-clock monitoring of your computers and network to help prevent problems before they happen.
- We are always available – Part of what makes our managed services so exceptional is that we are always available, regardless of time or holiday.
- Helpdesk Services – Around the clock support with dedicated customer care representatives, without the high costs associated with providing in-house helpdesk services.
- Remote Services – Improve operations with remote support services, which is a proactive approach to maintaining your IT infrastructure running efficiently and as advertised.
- Network Monitoring – 24/7 proactive monitoring and support of your network systems and infrastructure. This includes, but is not limited to, virus and intrusion prevention, and optimum network configuration.
- Server Monitoring – Enjoy 24/7 management and proactive monitoring of your server. This includes, but is not limited to resolution of memory issues, backup needs, and ensuring necessary space is available for operations.
- Patch Management – Automatically scan for missing patches and proactively update systems across multiple platforms and devices. Patch Management services include support for Windows, Linux, physical devices, and OS specific applications.
- Asset Management – Optimize business activities by gathering detailed inventory of an organization’s hardware and software, then utilize that information to support strategic decision making within the IT environment which can cut costs, improve efficiencies, and more.
- Backup Monitoring – Reduce the risk of minor issues developing into major ones with proactive monitoring of all backup jobs and operations. Save time with automated reports and tasks and improve reliability by identifying and remotely addressing any concerns ahead of time.
- Backup Management – Ensure data is never lost and unrecoverable with a proactive focus by a team of certified engineers managing all backup operations at all times.
- Automated Self-Healing – Our automated self-healing system is capable of detecting when any device or system is not operating correctly, and without human intervention, can make the necessary adjustments to restore the device to normal operation.
You can rest easy when you put your IT support needs in our hands. Contact us today for more information.