Our managed retainer program is fully customizable, according to your needs. Although the spectrum of services is broad, the overriding benefit of the program is the same: unlimited service calls and hours dedicated to your network infrastructure. Other advantages of our retainer services include:

• Priority call response—We provide a lightning-fast response to your needs, from on-site engineer support to remote error correction.
• Server and equipment monitoring—We can monitor your system for potential virus attacks, keep track of your memory and backup needs, and watch your drive space and hard drive 24 hours a day, 7 days a week.
• A dedicated service team—You will receive one dedicated primary consultant and one dedicated secondary consultant who will monitor your system and perform proactive measures to keep everything running smoothly.
• Routine maintenance—You will get firmware and virus scan updates when they are available, hot fixes and security patches proactively installed, and scheduled customer visits to keep your system impervious to malfunctions and failure.

If our retainer program sounds like the perfect solution to your network needs, contact us online, or give us a call to get started today at (972) 612-1690.

“As a managed services client you will experience firsthand what sets us apart from others in the industry. We take a proactive, all inclusive, approach to partnering with you to manage all aspects of your network and alleviate issues before they become problems. Our unique approach increases the performance and uptime of your network and ensures a higher degree of reliability which will allow increased productivity from your employees..” —Greg Griffin, General Manager-Technical Services